Thank you for helping them with their banking needs in this situation. It is a very difficult time for us who can not go home right now. I am very glad I registered for the services of Tribeca. Hope they stay well and healthy. Take care
Tribeca Care’s 24/7 Emergency Helpline has remained fully functioning for ambulance call outs and Care Manager response during the pandemic. In addition, we are continuing to provide full time attendants and CCTV installations as a way to have control over the care and monitoring provided by the next of kin, without outside interference.
Keeping social distancing and hygiene factors in mind, Tribeca Care has launched 3 initiaitves, besides providing uninterrupted service to all members:
- “Dare to Care” – a no contact grocery and medicine delivery service at home
- “Talk to Me” – a free call service for medical and psychological support
- “Happy at Home” – FREE access to recreational activities to combat loneliness
If you know of senior citizens who live alone and need help with emergencies or essential services in Kolkata, during these unprecedented times, fill up the form now. We will be happy to extend our help!
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FAQ During Lockdown
Covid-19 or the Corona virus is a respiratory illness that can be transmitted through human-to-human contact or with contaminated surfaces or things.
Seniors and elders (those who are 60 and above) are at a higher risk of getting infected. People with pre – existing ailments such as asthma, diabetes or cardiac trouble are more vulnerable to the Covid – 19 infection.
In India too, the data shows that those over 60 years of age make up just 19% of the Covid patients but account for 63% of the fatalities.
A recent survey of Covid death has an even more chilling report. 1 in 12 will die from Covid if aged between 70-80yrs. This will climb up to 1 in 7 if aged over 80.
The seniors elders are dependent on various support systems and the restrictions in movement as well as contact with outsiders raise problems in certain aspects:
Every day Life: Most of these elders depend on local shops and outlets for their daily requirements – from groceries to medicines. Access to bank accounts are difficult given the restrictions, long queues, hygiene issues and their limited knowledge in managing through ATMs and online banking platforms.
Loneliness & Depression: The seniors are also going through stress, anxiety and isolation as a result of being under lockdown. There are limited recreational activities available for them. Low usage of technology has impacted digital participation and seeking timely help from even close family, friends or carers.
Healthcare Access Limitations: Most importantly, the access of seniors to healthcare services has become limited. Lockdown has affected healthcare delivery at hospitals and clinics – both for chronic and acute illnesses. Purchase of medicines, ordering blood tests at home, access to doctor consultations and elective surgeries – every aspect of healthcare has been impacted as a result of lockdown, and fiven that seniors are the biggest users of these facilities; they have lost access to these.
Ans. Medical services, including ambulance, hospitals, medical and paramedical staff remain functional during lockdown to handle emergencies. For all the medical support staff, the Kolkata Police has issued movement pass to allow for unrestricted access during this period. Elective surgeries are requested to be put on hold or postponed during this period.
Ans. Shops dealing with food, groceries, fruits and vegetables, dairy and milk, meat and fish remain open. Ration shops are also open. In addition, telecommunication, cable and internet services, along with basic utility services such as electricity and petrol pumps are also functional.
Ans. Medicine shops are fully functional and remain exempt from lockdown. However, because of movement restrictions, we advice you to get medicines from the local pharmacy, and buy enough to cover a month at a time to reduce the number of times you are required to step out.
Ans. Contact with outsiders is to be limited to the extent possible for seniors since they are the most susceptible to COIVD 19 infections. Keeping this in mind, for mild issues, doctor consultation over phone is the best way to go. However, if there are any flu like symptoms such as dry cough or fever, it is best to be checked for infection without delay.
Ans. All banks are ensuring that their branches are open and all ATMs are also in working condition. The bank employees are also ensuring social distancing between visitors. That being said, all those using ATMs are requested to use sanitizer under all circumstances after using them. Also keep bank visits planned in a way that all work can be covered in a day and it is not required for people to step out otherwise.
Ans. Attendants can usually be available for 2 shifts –a day and night. However, given the current circumstances, we recommend keeping a single live-in 24-hour attendant with food, thereby reducing outside contact that would otherwise happen with shift changes. This is by far the safest option and is the best way to ensure that hygiene is maintained and contact with outsiders is limited.
- Indian Council of Medical Research (ICMR) Department of Health Research has published a list of Hospitals across India for COVID-19 testing. In Kolkata, Apollo Gleneagles and Tata Medical Center labs are conducting the tests.
- Digital healthcare platform Practo has partnered with diagnostic lab chain Thyrocare to conduct Covid-19 detection tests authorised by the government and the Indian Council of Medical Research (ICMR). The test is available for Mumbai residents for Rs 4,500, and will soon be expanded to the rest of the country. A valid doctor’s prescription, duly filled Test Requisition Form signed by the physician, and a photo ID card has to be presented at the time of testing.The report will be made available to the patients on the Practo website within 24-48 hours of the sample collection.
- 1. All the E-com companies like Big Basket, Grofers, and Amazon are functional now. You can order groceries and essentials online for your parents.
- You can also hire a 24-hour attendant who can provide support to your elderly parents and also go out and but daily essentials. In case you want hire a full-time attendant, you can get back to us and we will try to arrange one for your parents.
Ans. Kolkata hospitals are pursuing policies regarding the sanitization of ambulance and hospital beds, but it is always the best to talk to individual hospitals before any hospitalization.
Ans. Tribeca’s 24/7 Emergency Helpline is still active and we are 100% attending to all the critical call outs. Our Care Managers are attending to their members like always and are just a call away.
Overall, the aim of all children and carers of seniors should have one goal: Create an ‘envelope of care’ around seniors. What does this mean? Have only a few people to come in contact with the seniors – the less the interaction with outiders, the less the exposure to possible infection.
If they live with the seniors, they can help in the following manner:
- by helping run errands for them (e.g. grocery shopping, bank work etc) thereby reducing their exposure to the virus
- by following strict hygiene routine themselves since they live at close quarters with the vulnerable, especially after stepping out
- by ensuring they follow all safety and hygiene measures at home, specially while coming in contact with outsiders or items brought in from outside
- by engaging them in fun games, light exercises and activities at home to keep them physically and mentally active
- by preparing healthy, cooked food for those elderswho are sick or unable to fend for themselves
- by monitoring the health of the seniors on a continuous basis to ensure they do not show any symptoms of COVID infection
If they live away from the seniors, they should:
- Check in on the seniors every day via phone call, Skype and Whatsapp calls
- Have an emergency plan in place so that the seniors do not have to worry about actions to be taken in the event of an emergency
- Arrange with someone local for a no contact visit at a certain frequency to check on the seniors and elders and ensure they are doing fine.
- Make arrangements for essential services – grocery and medicine delivery at home, doctor consultations, and assistance with bank work to restrict the elders from going out under any circumstance
- Keep a full time attendant at home instead of separate attendants for day/night, since that would involve outside contact
- Have CCTVs and other security systems installed while limiting the monitoring done through physical check
Arrange for medical support online so that the seniors don’t have to worry about doctor consultations or hospital assistance.
- We do the thermal screening and ensure that the nurse has not suffered from fever, cough or cold from the last 15 days.
- Our trained nurses are deployed at your place by our own vehicle (no public transport).
- She will wear a face mask, face shield, and hand gloves while serving the patient.
- Adequate hand hygiene protocol will be maintained by her. Hand sanitizer will be provided by us.
- Regular contact with her for feedback.
NOTE: We provide nursing support to post-Covid-19 patients also.
Piyali – March 31, 2020
Debapriya Sengupta Roy – April 03, 2020
However by god’s grace you may say, we have been immensely fortunate to have Tribeca care by our side, taking care of all our emergency needs, hospitalization services, grocery, and medicine supplies for our mother and aunts in Kolkata right now as we speak !! …Our care manager Subha Das has been with us through this 3 year period, assisting and supporting my parents in all their needs like doctor visits, check-ups, helping with essentials and much more and truly in all sense is our only hope and support…I would highly recommend everyone from Kolkata who has their elderly parents living all by themselves and looking for professional and reliable caregivers to get in touch with Tribeca care for all their wholesome needs.
Dola Mukherjee – April 03, 2020
Till help came to me from the Kolkata Police initiative #Pronam and of course the elderly care agency that I have taken services from #TribecaCare and the team of dedicated #CareManagers. I thank Kolkata Police. I thank the team from Tribeca Care.
Adhip Ghos Dastider – April 03, 2020
Thank you so much, Sandip, Care Manager of my father, for his excellent service. He went all the way to take care of my ailing father at this difficult time. He also took care of the hospital matter efficiently. Thank you Sandip for all the help.
S. Banerjee – April 2, 2020
Such a bold initiative from your end is highly laudable. Only Tribeca can think of and implement it in this trying times. You once again proved that when it comes to Geriatric Care in Kolkata, you remain miles ahead of others. My sincere compliments.
Sita Roy – April 3, 2020
Thanks for the groceries and such prompt services. Of course, the credit mostly goes to Sreemanta. So please inform him too. I was really sorry for him, the bag was so heavy! Thanks once again
Vinayak Sen – April 16, 2020
Ma experienced some chest pain & needed an ECG done quickly …. Elina Dutta came to the rescue and the Tribeca Care – Elder Care, Home Care, Physiotherapy team went into action …. home ECG done within the hour and report typed out and Whatsapped by evening, along with phone video of the graph ….Thank you Team Tribeca and specially Dr Koushik Chakraborty … amazing performance & innovation. ( Ma is fine, the report was clear )
Arindam Mukerji – April 16, 2020
It is a blessing that we have Tribeca in kolkata amidst the COVID-19 phase the world is going through…one finds solace in the fact that though one cannot be with their elderly family members even if they want to, due to travel restrictions… there is Tribeca Mr. Sreemanta Palit, my father’s Care Manager calls him daily to find out his well being and is there to run errand, should the situation arise… I am happy that I am a member… keep up the good work!!
Sukanta Maitra – June 3, 2020
Outstanding customer centricity and passion for providing great service even if when entire Kolkata is standstill due to recent Cyclone and ongoing COVID-19 lock down. I don’t think my mother’s emergency hip replacement surgery was possible without Payel and Gourav from Tribeca. Gourav and Payel you have set a new standard which I don’t think anybody can beat. Kudos and thanks a zillion from me and my family.
Sutapa Mukherjee – June 10, 2020
My heartfelt thanks to Arpita Guha and Tribeca for her commitment to my parents’ wellbeing through these tough times. My elderly parents consider her their means of support and her counsel means a lot. Thank you for what you do, Arpita!
TriBeCa in News
The Pandemic has reiterated yet again how vulnerable the elderly truly are
Samay Paribartan, May 31, 2020
The devastation caused by coronavirus witnessed death toll topping 356000 where global cases crossed 5.7 million already. With the entire world dwelling into darkness to find a solution the issue of geriatric care has once again come to the limelight…
Senior care: A sunrise industry with real challenges
Express Healthcare, May 28, 2020
A society is best judged by how it treats the aged. Tamojit Dutta and Prateep Sen, Co-CEOs, TriBeCa Care share insights on how startups will play a critical role in delivering the vision of a senior-friendly India, that provides compassionate care to the elderly, with minimum fuss and maximum impact…
9 doctor-recommended tips to take care of your parent’s mental health
Healthshots, May 20, 2020
You can’t deny that you’ve taken their care for granted but it is time to ask them how they’ve been feeling because an ageing parent’s mental health matters…
Senior Care Is an Established Industry In the Western World. How Will the Industry Evolve In India?
Entrepreneur India, May 06, 2020
Technology and data will be critical, and India will leapfrog many western economies in building a robust senior care industry that is rooted on the behavioural aspects of the Indian seniors…
Eldercare in the times of a pandemic
India Today, May 11, 2020
The elderly population in the country is some 110 million (8 per cent of India’s population) out of which 40 per cent live alone, i.e., either with an aged spouse or alone in old-age homes. For this lonely generation, COVID-19 has only added to their miseries.
A sliver of silver
The Pioneer, April 11, 2020
Across the world senior citizens are more susceptible to the Coronavirus because their immunity is compromised which is coupled with co-morbidities and pre-existing conditions such as diabetes, hypertension and heart disease…This will climb up to one in seven if aged over 80.
Age-Tech: Helping Senior Citizens manage the Corona stress
BW Wellbeing World, April 08, 2020
Mrs. Sen has been one of the many seniors who have been asked to not leave home during the lockdown period by both her son and her daughter. However, she is one of those rare 82 year olds who have embraced technology to keep in touch with her children and her grandchildren without stepping out of her north Kolkata flat.
It takes a village to protect the elderly: India’s senior living communities race to beat Covid-19 challenges
The Economic Times, April 07, 2020
“For the 100+ mn elderly in India, the lockdown has been difficult for their daily routine,” said Sen and Dutta. “(There is an) Increased incidence of stress, depression and loneliness due to limited movement and limited recreational activities available outside the home – including exercising and social interaction.”
Check out how TriBeCa Care creates a more caring environment for the elderly population
Indian Express, March 06, 2020
Ageing is a global challenge – and in India the ageing crisis is even more intense as public services for the elderly are almost non – existent. With a rapidly growing nuclear family setup and more adult children living away from their parents, there is a very real problem in managing older loved ones at home.
Coronavirus in Kolkata: Corporates step up to help senior citizens manage household work
The Free Press Journal, April 06, 2020
It is a time when senior citizens need help the most during the lockdown, with many household helps not being allowed into buildings while some do not have transport to go to their workplace. The good news is, there is help coming in from corporates, associations and individuals to lend a helping hand.
Tech in Corona-times
Millennium Post, April 03, 2020
his unprecedented global health emergency is being made a tad more bearable all thanks to technology. From telemedicine to online grocers, from drones to video conferencing — technology has been the backbone of medical care, relief, and rescue in COVID-19 times.
Virologists issue guidelines for the elderly
Millennium Post, March 18, 2020
The mortality rate of COVID-19 is higher in elderly citizens and hence they should take adequate preventive measures. In case of the younger population, the mortality rate is around 2 percent, whereas if the victims are above 60, the mortality rate can go up to 8 percent.
- What is Coronavirus ?
- Why Coronavirus Affects the Elderly
- Symptoms of Coronavirus
- How to Protect Elders from Coronavirus
- Coronavirus: Preventive Measures for Elders
- 63% of deaths in India is of Seniors and Elders
- What Happens If You Are Hospitalized with Coronavirus?
- Corona symptoms and myths
- Elder Isolation without Loneliness
- Technology to help Elders During Lockdown