COVID Initiatives

Tribeca Care’s 24/7 Emergency Helpline has remained fully functioning for ambulance call outs and Care Manager response during the pandemic. In addition, we are continuing to provide full time attendants and CCTV installations as a way to have control over the care and monitoring provided by the next of kin, without outside interference.

Keeping social distancing and hygiene factors in mind, Tribeca Care has launched 3 initiaitves, besides providing uninterrupted service to all members:

  • “Dare to Care” – a no contact grocery and medicine delivery service at home
  • “Talk to Me” – a free call service for medical and psychological support
  • “Happy at Home” – FREE access to recreational activities to combat loneliness

If you know of senior citizens who live alone and need help with emergencies or essential services in Kolkata, during these unprecedented times, fill up the form now. We will be happy to extend our help!

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What exactly is Coronavirus?

Covid-19 or the Corona virus is a respiratory illness that can be transmitted through human-to-human contact or with contaminated surfaces or things.

How does it affect the elderly?

Seniors and elders (those who are 60 and above) are at a higher risk of getting infected. People with pre – existing ailments such as asthma, diabetes or cardiac trouble are more vulnerable to the Covid – 19 infection.

In India too, the data shows that those over 60 years of age make up just 19% of the Covid patients but account for 63% of the fatalities.

A recent survey of Covid death has an even more chilling report. 1 in 12 will die from Covid if aged between 70-80yrs. This will climb up to 1 in 7 if aged over 80.

Times of India

Issues Faced by Seniors:

The seniors elders are dependent on various support systems and the restrictions in movement as well as contact with outsiders raise problems in certain aspects:

Every day Life: Most of these elders depend on local shops and outlets for their daily requirements – from groceries to medicines. Access to bank accounts are difficult given the restrictions, long queues, hygiene issues and their limited knowledge in managing through ATMs and online banking platforms.

Loneliness & Depression: The seniors are also going through stress, anxiety and isolation as a result of being under lockdown. There are limited recreational activities available for them. Low usage of technology has impacted digital participation and seeking timely help from even close family, friends or carers.

Healthcare Access Limitations: Most importantly, the access of seniors to healthcare services has become limited. Lockdown has affected healthcare delivery at hospitals and clinics – both for chronic and acute illnesses. Purchase of medicines, ordering blood tests at home, access to doctor consultations and elective surgeries – every aspect of healthcare has been impacted as a result of lockdown, and fiven that seniors are the biggest users of these facilities; they have lost access to these.

How can adult children and carers help in the care of their senior loved ones?

Overall, the aim of all children and carers of seniors should have one goal: Create an ‘envelope of care’ around seniors. What does this mean? Have only a few people to come in contact with the seniors – the less the interaction with outiders, the less the exposure to possible infection.

If they live with the seniors, they can help in the following manner:

  • by helping run errands for them (e.g. grocery shopping, bank work etc) thereby reducing their exposure to the virus
  • by following strict hygiene routine themselves since they live at close quarters with the vulnerable, especially after stepping out
  • by ensuring they follow all safety and hygiene measures at home, specially while coming in contact with outsiders or items brought in from outside
  • by engaging them in fun games, light exercises and activities at home to keep them physically and mentally active
  • by preparing healthy, cooked food for those elderswho are sick or unable to fend for themselves
  • by monitoring the health of the seniors on a continuous basis to ensure they do not show any symptoms of COVID infection

If they live away from the seniors, they should:

  • Check in on the seniors every day via phone call, Skype and Whatsapp calls
  • Have an emergency plan in place so that the seniors do not have to worry about actions to be taken in the event of an emergency
  • Arrange with someone local for a no contact visit at a certain frequency to check on the seniors and elders and ensure they are doing fine.
  • Make arrangements for essential services – grocery and medicine delivery at home, doctor consultations, and assistance with bank work to restrict the elders from going out under any circumstance
  • Keep a full time attendant at home instead of separate attendants for day/night, since that would involve outside contact
  • Have CCTVs and other security systems installed while limiting the monitoring done through physical check

Arrange for medical support online so that the seniors don’t have to worry about doctor consultations or hospital assistance.

Our New Initiatives

Emergency Helpline

Our 24/7 Emergency Response Helpline is fully functioning. Our care managers are providing uninterrupted assistance in emergency ambulance arrangements and hospitalizations.

Daily Essential Service

We have launched Dare to Care, a hassle free grocery and medicine delivery platform meant to serve senior citizens with their requirements in these times.

Regular Check Ins with Seniors

Dedicated Care Managers make daily call ins to our seniors to check in on them, as well as no contact visits to ensure that monitoring of the seniors’ health and well being remain uninterrupted. In addition, we also keep note of groceries and medicines required and make sure that the seniors do not run out of supplies.

Medical Help

#Talktome. a free call support service with medical help and psychological support required.

Non-Medical Help

#Happy@home, a non medical initiative, which gives access to recreational activities such as music, yoga and reading sessions to seniors online for free.

24 Hour Monitoring

we provide CCTV installations, which you can monitor via an app remotely and monitor your loved ones without physical intervention. We also provide full time attendants who can perform activities of daily living and can provide physical assistance and round the clock monitoring.

FAQ During Lockdown

1. How can seniors access emergency services during lockdown?
2. What essential services are available?
3. Are medicines readily available in stores?
4. What about doctor visits at home?
5. What kind of bank work assistance is available right now?
6. Attendant rates/ charges, details
7. COVID testing–
8. Don't want my parents to step out for basic supplies.
9. Ambulance sanitization from hospitals?
10. Can you handle any emergency during this time?

Image Gallery


TriBeCa in News

Eldercare in the times of a pandemic
India Today, May 11, 2020

The elderly population in the country is some 110 million (8 per cent of India’s population) out of which 40 per cent live alone, i.e., either with an aged spouse or alone in old-age homes. For this lonely generation, COVID-19 has only added to their miseries.

Read more..

A sliver of silver
The Pioneer, April 11, 2020

Across the world senior citizens are more susceptible to the Coronavirus because their immunity is compromised which is coupled with co-morbidities and pre-existing conditions such as diabetes, hypertension and heart disease…This will climb up to one in seven if aged over 80.

Read more..

Age-Tech: Helping Senior Citizens manage the Corona stress
BW Wellbeing World, April 08, 2020

Mrs. Sen has been one of the many seniors who have been asked to not leave home during the lockdown period by both her son and her daughter. However, she is one of those rare 82 year olds who have embraced technology to keep in touch with her children and her grandchildren without stepping out of her north Kolkata flat.

Read more..

It takes a village to protect the elderly: India’s senior living communities race to beat Covid-19 challenges
The Economic Times, April 07, 2020

“For the 100+ mn elderly in India, the lockdown has been difficult for their daily routine,” said Sen and Dutta. “(There is an) Increased incidence of stress, depression and loneliness due to limited movement and limited recreational activities available outside the home – including exercising and social interaction.”

Read more..

Check out how TriBeCa Care creates a more caring environment for the elderly population
Indian Express, March 06, 2020

Ageing is a global challenge – and in India the ageing crisis is even more intense as public services for the elderly are almost non – existent. With a rapidly growing nuclear family setup and more adult children living away from their parents, there is a very real problem in managing older loved ones at home.

Read more..

Coronavirus in Kolkata: Corporates step up to help senior citizens manage household work
The Free Press Journal, April 06, 2020

It is a time when senior citizens need help the most during the lockdown, with many household helps not being allowed into buildings while some do not have transport to go to their workplace. The good news is, there is help coming in from corporates, associations and individuals to lend a helping hand.


Read more..

Tech in Corona-times
Millennium Post, April 03, 2020

his unprecedented global health emergency is being made a tad more bearable all thanks to technology. From telemedicine to online grocers, from drones to video conferencing — technology has been the backbone of medical care, relief, and rescue in COVID-19 times.


Read more..

Virologists issue guidelines for the elderly
Millennium Post, March 18, 2020

The mortality rate of COVID-19 is higher in elderly citizens and hence they should take adequate preventive measures. In case of the younger population, the mortality rate is around 2 percent, whereas if the victims are above 60, the mortality rate can go up to 8 percent.


Read more..

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